I've lost an item on the bus. Can I get it back?
Yes you can get your lost item back. To find out if your item was received, please visit the Information Booth at the City Centre Transit Terminal or contact Customer Service at 905-615-(INFO) 4636.
Our lost and found service location is:
City Centre Transit Terminal - Information Booth (Square One)
200 Rathburn Road Mississauga, ON L5B 4E5
Please have the following information available:
- Name
- Phone number (day/evening)
- Date and approximate time it was lost
- Bus route number and direction
- Description of the item (colour, size, type of material, model or serial number, or any other identifiable information)
When does my item arrive and how long do you keep it?
Articles left on MiWay buses are:
- Delivered to the City Centre Transit Terminal Information Booth by the next working day
- Held for 14 days
It’s important to note that:
- MiWay is not responsible for lost items
- Items left on routes that operate in the Malton area may take a few days to be delivered
- Lost items will not be issued to third parties
- Wallets and government identification are delivered to Peel Regional Police. Please contact them at 905-453-3311.
How do I claim my item?
To claim your lost article:
- Please be prepared to provide identification bearing your name and address
- If you lost your identification, please be prepared to provide detailed description of the article
- Items must be claimed by the owner of the article
- Sign and confirm receipt of item
Sources: http://www.mississauga.ca/portal/miway/contactus
All rights go to original owners.
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